DevConf.IN '18

In case of open source products, the ‘usability’ gets defined by itself. While others struggle to find and interview genuine users of their products, there's a huge pool of stakeholders we know as ‘community’, who are also the actual users of the tools/products, always available to share their valuable inputs and talk about their individual perspectives at their own will.
What a team of UX researchers and usability testers could probably miss addressing sitting in isolation in a glass room, can hardly go unseen when there's a huge community involvement. All we need to do as experience designers are shift our focus, from crafting to listening, because everything is already being talked about.